Intellectual Property
All content published and made available on our Site is the property of Yeah Seen Inc. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Third-Party Content & Portfolio Rights
Our Site may feature images, logos, and case studies of projects completed for our clients ('Client Materials'). We acknowledge that these Client Materials remain the property of their respective owners. Yeah Seen Inc. displays these materials for promotional and portfolio purposes only, under a limited license granted by our clients or through specific contractual agreements. You may not copy, redistribute, or use any Client Materials without the express written consent of the respective owner.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.
Legitimate search engine indexing and authorized AI discovery (as permitted by the site’s robots.txt file) are permitted; otherwise, the use of automated systems or 'scrapers' to copy site content for commercial use or AI training is prohibited.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
- Brand Identity Design;
- Website Design;
- Social Media Marketing Content;
- Custom Agentic AI Automation;
- SEO Optimization; and
- SGO Optimization.
Services will be paid for according to the specific billing arrangement (in advance or in arrears) outlined in the Client’s subscription or service agreement.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Either party may terminate the recurring service agreement by providing thirty
(30) days' written notice via email. Depending on the specific client arrangement, services are billed either monthly in advance or at the end of each month; in either case, all fees for services rendered are non-refundable. If notice of cancellation is received, the Client remains responsible for all payments due through the end of the 30-day notice period. Ownership of all final project deliverables, digital assets, and administrative access will be transferred to the Client only upon successful settlement of all outstanding invoices.
Payments
We accept the following payment methods on our Site:
- Credit Card; and
- Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:
- All sales are final. Due to the digital and custom nature of the services provided, Yeah Seen Inc. does not offer refunds once work has commenced or a monthly service period has begun. In the event of a client's dissatisfaction, the Contractor will make reasonable professional efforts to rectify the service to meet the agreed-upon project scope, but no monetary refunds will be issued.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Yeah Seen Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site or the offered services.
Yeah Seen Inc. is not liable for inaccuracies, 'hallucinations,' or errors produced by AI-generated outputs. The Client acknowledges that AI technology is evolving and agrees to review all AI-generated content before public use.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Yeah Seen Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Yeah Seen Inc. are unable to resolve any dispute through informal discussion, then you and Yeah Seen Inc. agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Yeah Seen Inc.. The costs of any mediation or arbitration will be shared equally between you and Yeah Seen Inc..
Notwithstanding any other provision in these Terms and Conditions, you and Yeah Seen Inc. agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
+1 (416) 826-4001
hello@yeahseen.com
79 Thorncliffe Park Drive, Unit 1507 East York, ON, Canada M4H 1L5
You can also contact us through the feedback form available on our Site.
